Account Manager, Online Ordering

  • Sales
  • Metro Manila, Philippines

Account Manager, Online Ordering

Job description

Why should you join Zomato?

Zomato is a restaurant search and discovery platform, providing in-depth information for over 1.4 million restaurants across 24 countries. Zomato is used by consumers globally to discover, rate and review restaurants, as well as create their own personal network of foodies for trusted recommendations.


Restaurants improve their discoverability through Zomato’s hyperlocal advertising platform - currently this forms a large part of Zomato’s revenue. Over the last 2 years Zomato’s Online Ordering business has matured and become fast-paced. At the very core of this business is great user experience, creating cutting-edge technology to connect restaurant businesses and customers in ways that will revolutionise the restaurant industry.


About the role:

Account Manager plays an important role in managing relationships with Zomato’s Online Ordering restaurant partners and take initiatives to improve their business performance.


Here's what you will do day-to-day:


  • Manage and grow relationships with the merchants: identify opportunities and take initiatives to grow the business of your accounts
  • Analyze data and ensure month on month growth of your merchant business by increasing their orders and reducing rejections
  • Help merchants scale up their businesses by making decision on aspects like pricing and coverage of delivery areas
  • Own all aspects of merchant satisfaction and help solve issues, troubleshoot as required
  • Communicate clearly the progress of monthly/ quarterly initiatives to internal stakeholders


Here’s what we are looking for:

  • 0–3 years of sales experience. Understands sales ecosystem, is strong-willed and persuasive
  • Relevant experience in B2B sales will be an advantage
  • Exhibits strong analytical skills
  • Should be presentable, articulate, detail-oriented and is able to multitask
  • Demonstrates the ability to function independently and is comfortable with unpredictable work hours


We’ve been growing very fast and don’t really feel like taking our foot off the gas. And we would love to have you along for the ride because after all, it’s never too late to be part of a growth story! We believe that no problem is too big or too small to be solved.