Zomato’s mission to ensure nobody has a bad meal.
We do this by helping people discover great places to eat around them and building amazing experiences around dining. Starting with information for over 1 million restaurants (and counting) globally, we're making dining smoother and more enjoyable. We are doing this globally, Zomato is used by millions everyday to decide where to eat in over 10,000 cities, across 23 countries.
Restaurants improve their discoverability through Zomato’s hyperlocal advertising platform - currently most of Zomato’s business is driven by the Discovery business. Additionally, products like Zomato Order help them grow their delivery business and Zomato Book helps optimize their table reservations. Our point of sales system Zomato Base, though at the nascent stage has the potential to revolutionize the restaurant industry. Going forward, Zomato intends to explore newer business opportunities and eventually establish end to end solutions to the user as well as the merchant.
Why are we looking to hire an AVP Agency - Enterprise Accounts?
The Enterprise Accounts Team at Zomato manages strategic relationships for domestic and international dining chains, QSR’s and hotel groups. This team works on building partnerships for all facets of Zomato businesses - Ads, Online ordering, Table reservations, Gold etc.
To accomplish this requires hands on and effective business development skills, strong problem solving skills, astute decision making and effective stakeholder management considering this role entails managing CXO level client relationships. Our enterprise accounts team, demands deep understanding of online and traditional media.
The current need is of a leader to strategize and build partnerships with agencies and media resellers for India.
What will the person be responsible for?
To drive senior level relationships & managing multiple stakeholders with media agencies
Provide detailed and accurate sales forecasting and achieve revenue goals
Develop plans for the key clients, manage expectations and contribute towards a high level of client satisfaction by driving growth for them
Ensure operational success of the client campaigns
Define sales processes that drive desired sales outcomes and build efficiencies where required
Monitor customer, market and competitor activity and provide feedback to company leadership team and other company functions
Key KPIs will include -
Total number of agency partnerships
Average revenue per account
Ratio of new business vs. repeat business
Share of wallet
Penetration with various categories
Client success and retention
We are looking for people who enjoy solving complex problems through analytical excellence and commercial acumen.
Should have 7+ years of overall experience with at least 5+ years of working in a top-tier media agency. Substantial experience in revenue management, business development and sales
Proven track record at driving high growth revenue upside in a competitive market
Data driven, and a logical problem solver with solid experience in sales and customer service
Outstanding interpersonal, leadership and public speaking skills
Absolute comfort with traveling and meeting clients as required