Sales Associate - Jakarta

  • Sales
  • Jakarta, Indonesia

Sales Associate - Jakarta

Job description

Who are we?

Zomato is an online platform that is responsible for powering amazing dining experiences for our users daily both in home and whilst dining out. We started with a vision to ensure that no one ever has a bad meal! Over 10 years Zomato has steadily built both a search and discovery platform that fuels stable and growing transaction businesses. Today Zomato has multiple products and services that ensure our users have a great experience whilst improving the food industry.

The last 5 years is where most of Zomato’s growth has happened, our mission has also evolved to something exponentially greater than being a restaurant reviews and food delivery platform. We are already taking baby steps towards being the biggest farm to table food company in the world.

Every month, Zomato connects more than 52m users with 1.3m restaurants globally. Zomato continuously aims to serve a bigger purpose of providing better food for more people! In order to do this, we need to ensure that users have access to a wide assortment at quality restaurants that are available and accessible.

Zomans live by this, it’s our bible and we aim to change industry standards based on these four factors – Availability, Assortment, Accessibility and Quality. Users need food, they need variety, they need access to it and most importantly they need it to be high quality!

We are constantly developing a combination of a healthy user ecosystem, great content and an innovative product that makes us a game changer in our field – we are transforming our markets into kitchen-less spaces that give our users a choice of cooking because they want to, not because they have to! As an employee of Zomato, you will be helping us build this vision.

Please see our blog for more:

How does this team contribute to Zomato?
Zomato Advertising platform provides smart targeting, simpler interface and greater visibility to our well rated
advertisers. As a Sales Manager, you will play a key role in acquiring and engaging the right set of restaurants 

to use Zomato’s Advertising platform and help them derive maximum value from it. 

Zomato will be providing you with

As a Zoman, you will be immersed in a culture of people who take pride in their company and their ability to change the lives of millions of people daily. We place Zomato first in our daily tasks with a high level of honesty, ownership and judgment on a foundation of constant and real time feedback.

You will be challenged daily to be a better thinker and problem solve using a first principles approach.

We promise you, in addition to the quest for 0 bad meals, you will also have an infinite amount of interesting days as a Zoman – if you have passion and see yourself in our vision, go ahead and send in your application!


Here's what we are looking for (Technical Skills)

  • 2+ years of sales experience. Understands the sales ecosystem
  • Basic English is compulsory 
  • Relevant experience in B2B sales will be advantage 
  • Comfortable with ambiguity and unpredictable work hours

Here's what we are looking for (Soft Skills)

  •  Is strong-willed and persuasive
  • Should be presentable, articulate, detail-oriented and is able to multitask 
  • Exhibits initiative and demonstrates the ability to function independently 

Your typical day as a Zoman will look like

  • A field intensive role where you help restaurants market, engage and connect with their audience better by selling Zomato Advertisement subscription 
  • Effectively search prospective clients and convert sales leads, which could range from stand alone restaurants to chains with national presence 
  • Manage end-to-end client relationship including pitching, negotiation, contracting, billing/ invoicing, payment collection, result tracking and troubleshooting 
  • Ensure daily reporting as per the tools made available from time to time and timely and accurate updating of account data in existing sales MIS systems

Your role entails

  • Responsibility to acquire and on-board new Merchants 
  • Develop targeted campaigns for each merchant to help deliver fair ROI and communicate effectively on the ROI delivered and develop alternate campaigns as required 
  • Provide timely and effective resolutions to all client issues to ensure client satisfaction of the highest level 
  • Retain and grow Zomato business from existing merchants through Renewals, Up-sell, Cross-sell, etc 
  • Be the face of Zomato to the Merchants and be their partner of choice 
  • Effective management of your portfolio and database of prospects, current clients and past clients to ensure steady growth in merchant base and revenue