Senior Marketing Manager - Online Ordering

  • Marketing
  • Gurgaon, India

Senior Marketing Manager - Online Ordering

Job description

Who are we?



Zomato is an online platform that is responsible for powering amazing dining experiences for our users daily both in home and whilst dining out. We started with a vision to ensure that no one ever has a bad meal! Over 10 years Zomato has steadily built both a search and discovery platform that fuels stable and growing transaction businesses. Today Zomato has multiple products and services that ensure our users have a great experience whilst improving the food industry. 



The last 5 years is where most of Zomato’s growth has happened, our mission has also evolved to something exponentially greater than being a restaurant reviews and food delivery platform. We are already taking baby steps towards being the biggest farm to table food company in the world.


Every month, Zomato connects more than 55 million users with 1.3m restaurants globally. Zomato continuously aims to serve a bigger purpose of providing better food for all! In order to do this, we need to ensure that users have access to a wide assortment at quality restaurants that are available and accessible. 


Zomans live by this, it’s our bible and we aim to change industry standards based on these four factors – Availability, Assortment, Accessibility and Quality. Users need food, they need variety, they need access to it and most importantly they need it to be high quality!


We are constantly developing a combination of a healthy user ecosystem, great content and an innovative product that makes us a game changer in our field – we are transforming our markets into kitchen-less spaces that give our users a choice of cooking because they want to, not because they have to! As an employee of Zomato, you will be helping us build this vision. 





Please see our blog for more:


Zomato's Momentum

  • Zomato annual revenues increased by 45% in FY'18
  • Zomato Gold launched in November 2017 and already has 3000+ restaurant partners that serve our ever-increasing subscriber base of more than 400,000 people. 
  • We strive to constantly enhance our technology at a phenomenal pace
  • Zomato food ordering business has been growing at a considerable rate since inception and currently grows by 2x every 3 months!
  • To make sure we match the increasing number of orders with smooth delivery and customer satisfaction, we are supporting this function with a fleet of 80,000+ riders


Please see our blog for more:


How does this team contribute to Zomato?

As Senior Manager, Marketing for Online Ordering Business at Zomato, you will report into the Head of Brands & Offline Marketing.


In this role, you will lead brand activation initiatives for our online ordering business. One of your prime responsibilities will be to drive our consumer acquisition plan at city level and translate it into strong ATL/BTL plans. Additionally, you will work with the customer development team to identify top legendary merchants and devise a focused growth marketing plan to accelerate order growth, as well as enhance the overall brand appeal of Zomato among the merchant community.


This role requires an in-depth understanding of regional marketing activations along with a strong analytical and business acumen, to link the marketing programs with short term growth.


Your typical day as a Zoman will look like

  • Drive strategy, planning and execution of our marketing agenda for Online Ordering
  • Design and implement regional marketing initiatives to lead the expansion of Zomato in new cities
  • Drive order growth in top cities by identifying the key drivers of growth and translating them into a comprehensive marketing plan
  • Lead partnerships with key merchants and design customized ATL and BTL plans to deliver order growth
  • Track offline marketing initiatives and optimize ROI by shifting spends across mediums with better returns
  • Collaborate with the brand lead to ensure that the regional communication is in sync with the national campaigns

Zomato will be providing you with 

As a Zoman, you will be immersed in a culture of people who take pride in their company and their ability to change the lives of millions of people daily. We place Zomato first in our daily tasks with a high level of honesty, ownership and judgment on a foundation of constant and real time feedback.


You will be challenged daily to be a better thinker and problem solve using a first principles approach.


We promise you, in addition to the quest for 0 bad meals, you will also have an infinite amount of interesting days as a Zoman – if you have passion and see yourself in our vision go ahead and send in your application!


Here’s what we are looking for (Technical Skills)

  • MBA from a premier management institute
  • 6 to 10 years of Sales & Marketing experience with a strong brand activations background
  • Experience of working across the complete marketing mix i.e, new product launches, communication, revenue management and packaging development
  • Strong project management skills and ability to work with multiple stakeholders
  • Ability to judge creatives, both from a brand strategy as well as aesthetic perspective
  • Experience of working with external agencies – Creative Agencies, Media Partners, Research Partners etc
  • Strong analytical & problem solving ability with a high bias to action
  • An ability to think out of the box and be an Industry Pioneer